Customer support is lightning-fast and genuinely helpful. When I had an issue with a bonus, it was resolved instantly. Every visit makes me feel valued, and payouts are always handled promptly at this casino.
2430 people found this review useful
They made me feel so welcome ! And with the bonuses they provided me I felt like I could actually have a chance to win . They are a great casino with fun games and I just can't say enough about bobby!!!!
5534 people found this review useful
I appreciate the help with resolving my dispute with a shady online casino. To enhance credibility, I suggest the following improvements.1. Start banning or blacklisting casinos lacking proper or providing false company information in their T&Cs. At least quit endorsing them on casino.guru.2. Clearly disclose casino.guru's affiliate nature; as of now it seems to me like that fact is pushed under the surface. All lack of transparency puts the "independent review site" credo into question.3. Include casino.guru's company details in the T&Cs and the data controller in the Privacy Policy. This would significantly increase transparency and trustworthiness for users engaging with the platform. The latter is also a legal requirement under e.g. GDPR.
3927 people found this review useful
Awesome platforms, cool games with great graphics! Will definitely recommend!!
3476 people found this review useful
I was excited until I put in a second withdraw request. Received a confirmation email of accepted request and nothing else. It's been over 24 hrs and I've not received funds yet. I've spoken with customer service and emailed them and the same reply of " our system has been fixed and issue resolved, your request is being processed". But it has NOT. It's still in pending status on hold. The new request is in the same status after email confirmation of being accepted. I'm getting the run around instead of a straight forward answer. It's looking like I've wasted money and time on this game.
6615 people found this review useful
Tabby is my new number one casino site! I had questions about the deposit/withdraw process and they answered me in minutes and explained everything to make it easy for me. The games are better, the speed and promotions are better! Top site for me!
6764 people found this review useful
Great bonuses
9643 people found this review useful